You can return the products you bought from meern.com.tr by filling in the return form on the back of your invoice within 14 days at the latest from the date of delivery. 

However, the shipping fee of the products sent with other shipping companies belongs to the sender. Returns and exchanges of uninvoiced, unlabeled, used, re-saleable or damaged products that have expired will not be accepted and will be sent back to you against payment. In addition, the products sold on our site must be in their original packaging, complete with all their contents, and must not be physically damaged or used. 

After your return is reviewed by the relevant units of meern.com.tr, the process will begin by getting back to you. When your return is approved, the product fee will be refunded within 3 days at the latest if you are contacted through your contact number. The next process depends entirely on your bank and meern.com.tr has no right to interfere with your bank.

The entire price of the product you have purchased in installments is returned to your credit card, but the refund of the refund is reflected to your credit card by your bank, again in installments. meern.com.tr is not responsible for delays caused by unreachable contact numbers. For detailed information, you can call +90 531 253 19 54 Customer Support Services or request information from the Support Department by e-mail.

What should I pay attention to when ordering an exchange?
When your refund reaches the relevant units, you will be returned to your account and your balance will be loaded into your account. Changes are not provided for orders placed below your return amount. Changes are provided for orders that are equal to or above the amount of the product you have sent. In the orders given, the shipping cost belongs to our company and the payment cost at the door will belong to you.

How many days is the return and exchange period?
By contacting meern.com.tr Customer Services +90 531 253 19 54 within 30 days from the date of delivery of the product to you, without using the wrong product, wrong size and wrong color etc. caused by meern.com.tr, without using it, without losing its salable feature, You can return it without the shipping fee. 

Outside of this period, your products cannot be returned or exchanged in any way. The products you will send defective; If all the products you receive are defective, exchange cannot be provided. However, the refund and the paid shipping cost will be reflected back to our valued customers.

The product I received is defective, what should I do?
meern.com.tr, as a result of breach of contract, tort, negligence or other reasons; does not accept any responsibility for interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the transaction or communication, computer virus, communication error, theft, destruction or unauthorized entry, modification or use of the records._cc781905-5cde-3194- bb3b-136bad5cf58d_

This website may contain links or references to other websites that are not under the control of meern.com.tr. meern.com.tr is not responsible for the content of these sites or any other links they contain. 

The general appearance and design of this website of meern.com.tr and all information, pictures, meern.com.tr brand and other brands, domain names, logos, icons, demonstrative, written, electronic, graphic or machine-readable forms on the website is the owner or licensee of all materials ("Materials") and related intellectual and industrial property rights, including data, computer software, applied sales system, business method and business model, and are under legal protection. 

any Material on the Website; It cannot be changed, copied, reproduced, translated into another language, republished, uploaded to another computer, posted, transmitted, presented or distributed, including code and software, without prior permission and without reference. The whole or part of the website cannot be used on another website without permission. Actions on the contrary require legal and criminal responsibility. 

All other rights of meern.com.tr not expressly stated here are reserved. meern.com.tr reserves the right to update the content of this legal warning page at any time and advises its users to visit the legal warning page every time they enter the site.